Refunds & Cancellation Policy
No refunds are offered for the Mini Online or Lifetime membership Courses once the course content has be opened. Due to the nature of delivery, all content will be made available and therefore all proprietary content accessed. Any queries about this policy should be directed to us via email – firstname.lastname@example.org – stating your order number and the reason you believe you qualify for a refund.
FACE-TO-FACE EDUCATION (WORKSHOPS)
Cancellation of a workshop or other training course should be notified at least 3 weeks before the event. Cancellations made later than 3 weeks before the event will result in the following:
within 21 working days of the event – a charge of 50% of the workshop / training daily rate will be levied.
within 14 working days of the event an additional 10% of all expenses will be charged.
within 72 hours (during working days) the full workshop / training daily fee plus all expenses will be levied.
A cancellation should be made by texting 07841 656898 or emailing email@example.com
Sam Biddle reserves the right to cancel or change a booked date by giving 14 days notice of such cancellation or change, except in the case of emergencies when she reserves the right to give shorter notice.
Sam Biddle cannot be held responsible for costs or loss of earnings due to course cancellations but will give a full refund of the workshop / training fee.
No refund will be given for non-attendance of a course, nor will the cost be transferred to an alternative date.