Refunds & Cancellation Policy
MINI ONLINE COURSES
No refunds are offered for the Mini Online or USB Courses once the downloaded link to the course content has be opened. Any queries about this policy should be directed to us via email – email@example.com – stating your order number and the reason you believe you qualify for a refund.
Any USB included with a Mini Course is a FREE item and no refund is offered for its return; the information included on the USB is also available online.
A faulty USB should be returned within 14 days of receipt, with a note of your order number. We will replace a faulty USB once it has been returned. You are responsible for the safe transit of the returned product(s) and any postage charges incurred.
THE INSPIRED ANNUAL SUBSCRIPTION
You have a 14-day cooling off period from the date of subscription to the 12-month The Inspired Complete Online Course, during which time a full refund is offered for any payment made for or toward the subscription.
No refund is offered beyond the 14-day cooling off period.
You can unsubscribe to the course by contacting us direct at firstname.lastname@example.org. If you unsubscribe to the course no refund will be offered for the amount left on the annual payment. If you would like to cancel your monthly subscription, please email email@example.com and include your username, contact details and the start date of your subscription.
FACE-TO-FACE EDUCATION (WORKSHOPS)
Cancellation of a workshop or other training course should be notified at least 3 weeks before the event. Cancellations made later than 3 weeks before the event will result in the following:
- within 21 working days of the event – a charge of 50% of the workshop / training daily rate will be levied.
- within 14 working days of the event an additional 10% of all expenses will be charged.
- within 72 hours (during working days) the full workshop / training daily fee plus all expenses will be levied.
A cancellation should be made by texting 07841 656898 or emailing firstname.lastname@example.org
Sam Biddle reserves the right to cancel or change a booked date by giving 14 days notice of such cancellation or change, except in the case of emergencies when she reserves the right to give shorter notice.
Sam Biddle cannot be held responsible for costs or loss of earnings due to course cancellations, but will give a full refund of the workshop / training fee.
No refund will be given for non-attendance of a course, nor will the cost be transferred to an alternative date.