Refunds & Cancellations

ONLINE EDUCATION

No refunds are offered for the Online Mini USB Courses or Pay As You Go education, once the downloaded link to the lessons has be opened. Any refund must be requested via email to beinspired@sambiddle.co.uk stating the order number and reason.

USBs

The USB included with a Mini Course is a FREE item and no refund is offered for its return; the information included on the USB is also available online.

A faulty USB should be returned within 14 days of receipt, with a note of your order number. We will replace a faulty USB once it has been returned.  You are responsible for the safe transit of the returned product(s) and any postage charges incurred.

THE INSPIRED ANNUAL SUBSCRIPTION

You have a 14-day cooling off period from the date of subscription to the 12 month The Inspired online course, during which time a full refund is offered for any payment made toward the subscription.

No refund is offered beyond the 14-day cooling off period.

You can unsubscribe to the course by contacting us direct at beinspired@sambiddle.co.uk. If you unsubscribe to the course no refund will be offered for the amount left on the annual payment. If you would like to cancel your monthly subscription, please email beinspired@sambiddle.co.uk with your username, contact details and start date of your subscription.

FACE-TO-FACE EDUCATION

Cancellation of a workshop or other training course should be notified at least 3 weeks before the event. Cancellations made later than 3 weeks before the event will result in the following:

  • within 21 working days of the event – a charge of 50% of the workshop / training daily rate will be levied.
  • within 14 working days of the event an additional 10% of all expenses will be charged.
  • within 72 hours (during working days) the full workshop / training daily fee plus all expenses will be levied.

A cancellation should be made by texting 07841 656898 or emailing info@sambiddle.co.uk

Sam Biddle reserves the right to cancel or change a booked date by giving 14 days notice of such cancellation or change, except in the case of emergencies when she reserves the right to give shorter notice.

Sam Biddle cannot be held responsible for costs or loss of earnings due to course cancellations, but will give a full refund of the workshop / training fee.

No refund will be given for non attendance of a course, nor will it be transferred to an alternative date.